Understanding Minvo Billing, Charges & Refund Policy
Payment Authorization & Renewals
Entering card details when subscribing authorises Minvo to automatically renew your subscription unless cancelled beforehand.
Canceling Before Renewal
Go to account settings and cancel your subscription before renewal to stop future automatic charges.
Refund Policy (48-Hour Window)
Check the time of your charge and request a refund within 48 hours if applicable.
No Refunds After 48 Hours
After 48 hours, charges are considered final per Minvo's billing policy.
What to Do If You Were Charged Unexpectedly
- Confirm cancellation status in account settings
- Check for timing issues — charges may still occur if cancellation happened after renewal
- Identify technical issues — note any unusual behaviour
Pro Tips
- Cancel at least 24 hours before renewal
- Double-check cancellation confirmation emails
- Keep track of billing dates